Shipping policy

Orders are typically shipped next business day, but can take up to 4 business days to ship.

If your order needs to be rushed, please contact us at sylverracrystals@gmail.com before placing the order so we can help you make special arrangements.

The 3-Day Priority Shipping option guarantees delivery of your package in 3 business days or less, after 1 business day of handling. For example, if you place your order on Monday, it will ship out on Tuesday and be delivered no later than Friday.

Free shipping in the US applies to all orders over $50. If a coupon is applied to your order, the subtotal must be over $50 after the discount for the free shipping option to appear.

If you place multiple orders, we will not combine the shipping cost. This is due to the transaction fee applied to each order by Shopify and PayPal -- every instance of checkout is taxed a set fee plus a percentage of the order, and multiple checkouts for a single order are not factored into our pricing for items. In short, combining shipping costs for multiple orders costs us money. Please be sure you have everything you want in your cart BEFORE you check out.

International Shipping

Sylverra Crystals does ship internationally. We offer flat shipping rates of $18 for orders under a pound, $24 for orders between 1 and 2.5 pounds, $34 for orders between 2.5 and 3.5 pounds, and $45 for orders between 3.5 and 5 pounds to Canada, Mexico, Europe, India and Australia, and weight-based rates for the rest of the world and for packages heavier than 5 lbs.